As a patient, you have the right to:
- Considerate care you need, with full respect of your dignity.
- Know the name and category of your physician, nurse and the staff members involved in your care.
- Know from your physician, in a language you understand, all the information about your case, diagnosis and treatment planned and other instructions about the follow up care.
- Expect to have your pain assessed on admission; be educated about pain, other symptoms and managing all symptoms as part of treatment.
- Participate in decision making in the care process to the extent you wish to participate.
- An atmosphere where you can discuss openly and in full confidentiality everything about your illness.
- Know the reason for any test or diagnostic procedures that will be done, and who is going to do them.
- Be provided with information about your continuing healthcare needs and planning for care after you leave the hospital, including education about medication, treatment, nutrition and appointment with your physician or other caregiver as appropriate.
- Know the nature and inherent risks of any procedure to which you have been asked to give consent for.
- Refuse signing the consent form for any test or procedure that you feel you did not have proper information about.
- Change your mind and refuse the test or the procedure after knowing and being informed of the medical consequences.
- Expect your personal privacy to be respected to the fullest extent consistent with the care prescribed to you.
- Expect that all communication and other records pertaining to your care, including the source for payment, to be kept confidential.
- Obtain any information or documents such as medical report, sick leave etc. as documented in your medical record in accordance with hospital policy.
- Request consultation or second opinion from another physician through your treating physician guided by the hospitals administrative and financial policies.
- Request for a change of the treating physician through the treating consultant, and you will hold the responsibility of your decision.
- Request for change of hospital through the treating consultant, understanding you will hold the responsibility of your decision.
- Be discharged from the hospital against medical advice, bearing in mind that you shall take full responsibility and that you shall sign the appropriate form.
- File a complaint, are aware of the process to do so, and are informed of its outcome.
- Agree or refuse to participate in medical training programs and research projects. You have the right to obtain information and the right to withdraw at any stage from an on-going research in which you have been a participant, without any consequences effecting the care you should be given.
- Choose the person who represents you in signing the hospital documents including release of information.
- In cases where you are a minor or unable to take decision (eg. being in coma) your guardian, your nearest of kin, or the person you previously chose to represent you will follow and take decisions for all your treatment plans.
- Request information on any expected costs to you on admission, and request a review of the hospital bill and to receive an explanation.
- Not be denied access to care due to nationality, color, age, religion, ethnic origin or gender.
- See the medical records within the limits of the law.
- Have your family or a representative of your choice and your own physician notified of your admission to the hospital.
- Practice your religious rights.
- Special needs assistance, including provision of appropriate facilities, parking spaces and escorts if needed.
